In order to guarantee fast deliveries, Precious Components online store relies on the best express couriers that are selected based on the final destination. The shipping cost will be visible in the cart and will be added to the total of the order during purchasing process. Then you will be charged during payment process Therefore, nothing will be due to the courier upon delivery.
In order to guarantee a wider choice of services, Precious Components online store offers cheaper shipping solutions with regular shipping (not covered by insurance). The shipping cost will be visible in the cart and will be added to the total of the order during purchasing process. Then you will be charged during payment process Therefore, nothing will be due to the courier upon delivery. Precious Components is not responsible in case of non delivery of the goods. It will be our pleasure to put you in contact with the courier in charge to track down the package.
SHIPPING TO A NON-EUROPEAN COUNTRY
International shipping may be subject to customs duties and taxes once the package reaches your country. The additional costs for customs clearance are charged to the recipient. We have no control over these expenses and cannot predict the amount. For more information, please contact your local customs office.
PROCESSING OF THE ORDER
Orders are processed from 9:00am to 4:30pm, from Monday to Friday. Orders placed after 3:30pm on Friday will be processed the following Monday.
Orders for products in stock will be processed within 3 working days from payment receipt.
If you wish to check your order status, please log in to your account and visit "My orders" section.
SECURE PAYMENTS WITH BANK TRANSFER AND CREDIT CARDS
Precious Components online store accepts payments by credit card and bank transfer. You can choose your payment method at the end of the order.
Precious Components cannot accept payments in cash, either directly or by mailing.
Note: This online shop is based in the European Union and all transactions are intended to be in Euros (unless otherwise specified).
You can pay in the online shop Precious Components using VISA and Mastercard credit cards
Payment takes place on a secure server (SSL) with 128 bit encryption key.
With this system all your personal credit card information will be handled directly by the bank in charge within an encrypted and secure connection. Nobody at Precious Components or any other user surfing the Internet can access to your credit card information either at the time of submission or at a later stage. In the credit card statement you will see a charge called 'Precious Components'
The amount will be charged on your credit card as soon as Precious Components processes the order.
In case of payment by bank transfer, the customer has to make the transfer using bank information specified in the confirmation e-mail. It is necessary to indicate the order number in the description of the transfer communicated by Precious Components The goods will be shipped only upon receipt of payment.
TERMS AND CONDITIONS OF SALE
"Right of withdrawal not applicable according to Legislative Decree N. 190 Article 11 paragraph 5 (19 August 2005), except for cases expressly agreed with seller and for reasons of real lack"
Due to the nature of the metal and fluctuations in its price, returns or replacements are not accepted unless previously agreed with Precious Components Customer Service. In case of returns agreed with Precious Components, the customer must:
1. Communicate that he intends to proceed with returning goods by sending an e-mail to email@example.com
, specifying the order number and the items to be returned.
2. The products must not have been used or damaged;
3. The products must be returned intact and shipped to
Precious Components srl / co BOTECCHI IVO srl
Via XII Settembre 65 / a - 15048 Valenza (AL) ITALY
The cost for shipping back the product (s) to our warehouse must be paid by the customer, who can choose the best and preferred courier
CUSTOM ORDERS: FIXING METHOD AND POSSIBLE CHANGES IN THE FINAL PRICE.
For orders of items not in stock the final price will be recalculated on the specific day when the goods would be ready. This is due to the fluctuations in the price of the metal that can occur from the time the items are being produced to the time they are shipped. In addition to the fluctuations in the prices of the precious metal, the final price of the items made may vary; this may results from difference in weight if comparing the estimated amount due with the actual finishing of the same and / or due to tolerance regarding the production methods typical of this sector.
FIXING OUT OF OFFICE HOURS
Fixings at market prices are guaranteed from 8.30am to 5.00pm from Monday to Friday.
Outside these hours, on weekends and on public holidays, in the event of fluctuations in the value of the gold above 2%, the final price of the order may be rebalanced.
We may request additional payments from the customer or grant shopping vouchers to be spent on our online shopping platform.
PRECIOUS COMPONENTS SRL is not responsible for the fact that colours of the products shown on its website might appear slightly different from the original ones due to particular configurations of Customer's computer or to its malfunctioning.
However, it is not possible to guarantee that the site is completely free of errors. It could contain typing errors, inaccuracies and omissions, some of which could refer to prices, product availability and to product information sheets.